Common questions and support documentation

• How can I download an image and where do I find it?
• Can I colorize and download images without credits?

• Where can I find black and white images to test your service with?

• What happens if I don't use all my subscription credits each month?
• Can I change my subscription?
• How do I sign in and use the paid credits to remove the logo?
• Does the Pay-as-you-go credits expire?
• Is your payment service secure?
• What are credits and how does payments work?
• Can I cancel my subscription?
• When do I spend one credit?
• What is your refund policy?
• Do you offer discounts?

Browse all articles

• Can I colorize video?
• Is there a difference between the results produced by an AI and those produced by a human colorist?
• How is this different from other colorization services?
• How accurate is the colorization ?
• Can I colorize images in bulk?
• Are there any restrictions that I should be aware of?
• Can I adjust the colors and make specific choices?

• Will my personal information and images be protected when using the service?
• Can I use the results for commercial purposes?

• I'm having problems. What should I do?
• What is a sign-in link (passwordless login/magic link)?